After landing, the rental company picked us up and drove us to their office. You really need to coordinate the pickup time in advance or you’ll end up waiting around. At the office, the staff kept pushing their own insurance, saying the platform’s insurance is a hassle to claim and all that… In the end, just to avoid trouble and get the car quickly and return it smoothly, I bought their insurance too — a bit over 300 for 3 days. After we finished the paperwork, we also bought a highway pass in the store. I clearly remember the staff saying it could be used 4 times, but in reality it only worked twice. The third time it showed insufficient balance, and we had to ask the highway staff to help us buy another card on the spot so we could get through. Not sure if that was a scam or just a misunderstanding… it’s only a few dozen yuan so I didn’t bother arguing. The car itself was fine and everything else went smoothly. Bali traffic in the main areas is really bad though — big roads are okay, but it’s still super congested. I’d recommend self-driving only if you’ve got plenty of time, otherwise you’ll spend the whole day stuck on the road.