Pathetic on the pick up location
painful experience and trauma is inexplicable
Travelled by 3 busses first and spent 8-10£ and then had to take 2 more busses and walk 2-3 kms to get to the car
Like: Car was great - lots of cool features in a little car Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation.
There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.
Excellent service! The staff member was incredibly kind and had a great attitude. She spoke English fluently throughout the entire process and was very polite while guiding us. Additionally, she didn't charge me for the highway sticker.
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