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Hertz, Lugano Railway Car Rental

Hertz 300+ ratings, 2 reviews

Lugano, Ticino, Switzerland

10.0 / 10 Excellent

Hertz - Lugano Railway Information, Car Rental Instructions & Policies

Address

VIA SAN GOTTARDO 13,6900 LUGANO,6900,CH

Telephone

+41919124060

Pick-up Instructions

Please walk from Lugano train station and to the branch in about 3 minutes.

Drop-off Instructions

After returning the car, you can walk back to Lugano Railway Station for about 3 minutes.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -12:30
07:30 -18:00
07:30 -18:00
07:30 -18:00
07:30 -18:00
07:30 -18:00
07:30 -18:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Ford Transit 12-passenger Van Rwd Or Similar

Mercedes V Class

Mercedes-benz Glc

Toyota Landcruiser--4wd

Bmw X3

Pack up ^
CHF 500030-60

Volvo V60

Audi A4 Avant

Toyota Prado

Genesis G70 Or Similar

Audi A5 Sw Aut

Mystery Car

Volkswagen Multivan

Pack up ^
CHF 150030-60

Nissan Leaf

Toyota Rav4 Awd Or Similar

Kia Ceed

Toyota Rav4 Or Similar

Opel Crossland

Seat Leon Sportstourer

Mercedes Classe A

Vw Polo

Kia Picanto

Ford Fiesta

Volkswagen T-cross

Toyota C Hr

Mercedes-benz C300 Or Similar

Flat 500

Premium

Polestar 2

Show more >

Nissan Leaf

Toyota Rav4 Awd Or Similar

Kia Ceed

Toyota Rav4 Or Similar

Opel Crossland

Seat Leon Sportstourer

Mercedes Classe A

Vw Polo

Kia Picanto

Ford Fiesta

Volkswagen T-cross

Toyota C Hr

Mercedes-benz C300 Or Similar

Flat 500

Premium

Polestar 2

Kia Ev6

Renault Megane

Nissan Qashqai

Toyota Proace Verso

Pack up ^
CHF 75030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, Discover, AMEX

Visa Master DinersClub Discover AMEX

JCB,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX,UnionPay,Visa Electron,Maestro,Debit Mastercard,Visa Debit are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes A, Mitsubishi Eclipse Cross, Volvo Xc60, Ford Transit 12-passenger Van Rwd Or Similar, Bmw X3, Mercedes Gle Prestige, Audi A6

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Germany

France

Italy

Slovenia

Liechtenstein

Czech Republic

Spain

Luxembourg

Hungary

Show More

Germany

France

Italy

Slovenia

Liechtenstein

Czech Republic

Spain

Luxembourg

Hungary

Vatican City State

The Republic of San Marino

Croatia

Netherlands

Belgium

Monaco

Slovakia

Norway

Denmark

Sweden

Austria

United Kingdom

Andorra

CHF 40 per rental
The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Not allowed:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Volvo V60

Bmw 5 Series Estate

Ford Transit 12-passenger Van Rwd Or Similar

Audi A4 Avant

Toyota Prado

Chevrolet Corvette Convertible Or Similar

Show More

Volvo V60

Bmw 5 Series Estate

Ford Transit 12-passenger Van Rwd Or Similar

Audi A4 Avant

Toyota Prado

Chevrolet Corvette Convertible Or Similar

Audi A5 Sw Aut

Mercedes V Class

Mercedes-benz Glc

Toyota Landcruiser--4wd

Bmw X3

Italy

Czech Republic

Poland

Hungary

Croatia

Slovakia

Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Nissan Leaf,Toyota Rav4 Awd Or Similar,Kia Ceed,Opel Crossland,Seat Leon Sportstourer,Ford Focus Kombi,Volkswagen Golf Inkl.gps,Toyota C-hr Hsd,Vw Polo,Kia Picanto,Ford Fiesta,Mg Zs,Mazda Cx 3,Toyota Avanza Xle Cvt,Kia Soul Or Similar,Flat 500,

CHF 3000 for Nissan Townstar 3mâ³,Polestar 2-electric,Mercedes Classe A,Fiat Doblo Cargo-diesel,Mini Cooper Cabrio,Toyota Highlander--4wd,Ford Transit,Volkswagen T-cross,Peugeot Expert 5.8mâ³,Mercedes-benz C300 Or Similar,Kia Ev6,Ford Kuga 4x4--4wd,Renault Megane,Nissan Qashqai,Kia Sportage,Toyota Proace Verso,

CHF 5000 for Mini Cooper Cabrio,Mercedes A,J Toyota Fortuner-4wd,Volvo V60,Tray With Gates-diesel,Transit 350 Lwb-diesel,Tesla Model X,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,Bmw 5 Series Estate,Ford Transit 12-passenger Van Rwd Or Similar,Audi A4 Avant,Volvo Xc60,Toyota Prado,Audi A5 Sw Aut,Mercedes Gle Prestige,Mercedes V Class,Kia Ev6,Mercedes Sprinter-diesel,Bmw X3,Lexus Rx-hybrid,Mitsubishi Eclipse Cross,

CHF 2750 for Nissan Leaf,

CHF 2750 for Toyota Rav4 Awd Or Similar,

CHF 2750 for Kia Ceed,

CHF 3300 for Nissan Townstar 3mâ³,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Seat Leon Sportstourer,

CHF 2750 for Ford Focus Kombi,

CHF 2750 for Volkswagen Golf Inkl.gps,

CHF 3300 for Polestar 2-electric,

CHF 3300 for Mercedes Classe A,

CHF 2500 for Toyota C-hr Hsd,

CHF 2750 for Vw Polo,

CHF 2750 for Kia Picanto,

CHF 2750 for Ford Fiesta,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Mini Cooper Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Ford Transit,

CHF 5500 for Volvo V60,

CHF 3300 for Volkswagen T-cross,

CHF 3300 for Mg Zs,

CHF 3300 for Peugeot Expert 5.8mâ³,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Mazda Cx 3,

CHF 3300 for Toyota Avanza Xle Cvt,

CHF 3300 for Mercedes-benz C300 Or Similar,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Bmw 5 Series Estate,

CHF 5500 for Ford Transit 12-passenger Van Rwd Or Similar,

CHF 2750 for Kia Soul Or Similar,

CHF 2750 for Flat 500,

CHF 5500 for Audi A4 Avant,

CHF 5500 for Toyota Prado,

CHF 5500 for Audi A5 Sw Aut,

CHF 5500 for Mercedes Gle Prestige,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Mercedes V Class,

CHF 3300 for Renault Megane,

CHF 3300 for Nissan Qashqai,

CHF 3300 for Kia Sportage,

CHF 5500 for Mercedes Sprinter-diesel,

CHF 5500 for Toyota Proace Verso,

CHF 5500 for Bmw X3,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750 for ,

CHF 3300 for ,

CHF 3330 for ,

CHF 5500 for ,

Theft Insurance Excess differs by car model:

CHF 2500 for Nissan Leaf,Toyota Rav4 Awd Or Similar,Kia Ceed,Opel Crossland,Seat Leon Sportstourer,Ford Focus Kombi,Volkswagen Golf Inkl.gps,Toyota C-hr Hsd,Vw Polo,Kia Picanto,Ford Fiesta,Mg Zs,Mazda Cx 3,Toyota Avanza Xle Cvt,Kia Soul Or Similar,Flat 500,

CHF 3000 for Nissan Townstar 3mâ³,Polestar 2-electric,Mercedes Classe A,Fiat Doblo Cargo-diesel,Mini Cooper Cabrio,Toyota Highlander--4wd,Ford Transit,Volkswagen T-cross,Peugeot Expert 5.8mâ³,Mercedes-benz C300 Or Similar,Kia Ev6,Ford Kuga 4x4--4wd,Renault Megane,Nissan Qashqai,Kia Sportage,Toyota Proace Verso,

CHF 5000 for Mini Cooper Cabrio,Mercedes A,J Toyota Fortuner-4wd,Volvo V60,Tray With Gates-diesel,Transit 350 Lwb-diesel,Tesla Model X,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,Bmw 5 Series Estate,Ford Transit 12-passenger Van Rwd Or Similar,Audi A4 Avant,Volvo Xc60,Toyota Prado,Audi A5 Sw Aut,Mercedes Gle Prestige,Mercedes V Class,Kia Ev6,Mercedes Sprinter-diesel,Bmw X3,Lexus Rx-hybrid,Mitsubishi Eclipse Cross,

CHF 2750 for Nissan Leaf,

CHF 2750 for Toyota Rav4 Awd Or Similar,

CHF 2750 for Kia Ceed,

CHF 3300 for Nissan Townstar 3mâ³,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Seat Leon Sportstourer,

CHF 2750 for Ford Focus Kombi,

CHF 2750 for Volkswagen Golf Inkl.gps,

CHF 3300 for Polestar 2-electric,

CHF 3300 for Mercedes Classe A,

CHF 2500 for Toyota C-hr Hsd,

CHF 2750 for Vw Polo,

CHF 2750 for Kia Picanto,

CHF 2750 for Ford Fiesta,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Mini Cooper Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Ford Transit,

CHF 5500 for Volvo V60,

CHF 3300 for Volkswagen T-cross,

CHF 3300 for Mg Zs,

CHF 3300 for Peugeot Expert 5.8mâ³,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Mazda Cx 3,

CHF 3300 for Toyota Avanza Xle Cvt,

CHF 3300 for Mercedes-benz C300 Or Similar,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Bmw 5 Series Estate,

CHF 5500 for Ford Transit 12-passenger Van Rwd Or Similar,

CHF 2750 for Kia Soul Or Similar,

CHF 2750 for Flat 500,

CHF 5500 for Audi A4 Avant,

CHF 5500 for Toyota Prado,

CHF 5500 for Audi A5 Sw Aut,

CHF 5500 for Mercedes Gle Prestige,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Mercedes V Class,

CHF 3300 for Renault Megane,

CHF 3300 for Nissan Qashqai,

CHF 3300 for Kia Sportage,

CHF 5500 for Mercedes Sprinter-diesel,

CHF 5500 for Toyota Proace Verso,

CHF 5500 for Bmw X3,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

CHF 2750 for ,

CHF 3300 for ,

CHF 3330 for ,

CHF 5500 for ,

Third Party Liability Insurance Excess:

CHF 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.8 mi from Lugano Airport

Railway Stations

0.1 mi from Lugano Station

Other Landmarks

0.4 mi from Lugano Casino

CHECK RATES
Map view of Hertz Store Location
coordinates: 46.007618 8.94772

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Bishop Franklin

    Lugano

    10 /10 Excellent

    Reviewed: Sunday, August 31, 2025

    The car was in excellent condition, and the staff at the counter were friendly and helpful! Highly recommended.
    Read More >

  • Cynthia Camp

    chiasso

    10 /10 Excellent

    Reviewed: Tuesday, October 7, 2025

    Booked a POLO but was pleasantly upgraded to an XC60, a shiny nearly-new car. Since I opted for full insurance on the platform, there was no sales pitch throughout the process.
    Read More >

More Hertz Car Rental Locations in Lugano

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What's the address of the rental location?

VIA SAN GOTTARDO 13,6900 LUGANO,6900,CH

What is the Telephone Number?

+41919124060

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

After returning the car, you can walk back to Lugano Railway Station for about 3 minutes.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes A, Mitsubishi Eclipse Cross, Volvo Xc60, Ford Transit 12-passenger Van Rwd Or Similar, Bmw X3, Mercedes Gle Prestige, Audi A6

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Switzerland

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.8 mi from Lugano Airport

  • Railway Stations

    0.1 mi from Lugano Station

  • Other Landmarks

    0.4 mi from Lugano Casino

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