Good Experience

Received over a thousand RMB fine after returning the car. Attached two photos: at the traffic intersection, green light, the car was passing the crosswalk. There were vehicles in front and behind, and no pedestrians on the crosswalk. They claimed it was a violation. The traffic fine deducted more than a thousand RMB. Also, when exchanging the car, I was told the deposit would be refunded immediately, but it still hasn't been returned even after almost a month.

Car rental was quick and convenient

Al llegar me calcularon el precio en la reconversion en un mayor precio al reservado

The car they provided us wasn't allowed to drive the day we got it! so we needed to stay another night in Bogota in order to use it the day after; ridicules.

El auto tenía rayones, también estaba roto el bomper delantero y no tenía antena de radio. Según el personal que atendió, todo estaba cobrado pero no habían hecho los arreglos.

No supe que era esa empresa. Y en Europcar no la conocían.