Awsome renter car

Everything went smoothly and our experience was very satisfactory. We will rent again!

Using Easyrentcars was quick and easy.

HIGHLY UPSET - I was charged $139.86 instead of $43.57 when I returned vehicle which is $96.29 extra fees. Called & your rep 1st tried to say it was taxes & when I explained that was too high b/c my entire rental was only $159, he reviewed it more. Then said it was convenience fee for not refueling vehicle upon return. I don't understand why I'm charged this when the counter rep who rented me the vehicle specifically told me NOT to refuel, that they have an assembly line return & it speeds things up. He even said the gas would be a better price. NEVER did he say this was an upgraded feature that cost money. NOW I wonder if I will be hit with an upgraded fee since the same counter rep said he was upgrading my car since the one I selected was not available. I have NEVER in my life returned a car without filling up but I know he specifically told me Not to & I even remarked to him that I'd never heard of such & was pleasantly surprised Advantage offers this customer service. I am now regretting that thought because I got the worst customer service in that I was SCAMMED. The rep completely Lied & when he said not to fill up. Worse is that I only used $5.50 worth of gas. Booking# 40291187 / CONF# WAD015212EAD for Jaime Sterba

terrible lady Kiesha at pickup !!!the pickup lasted 75 minutes and we were the sole customers !!!! The car was damaged, they did not wanted to give us an other one of same class, offerd a smaller one which could not fit our luggage !!!! Back bumper was damaged, head light was not working !!!! One other lady said she was the manager and layed !!!we found out at return that the manager is a male !!!!

For the most part it was good experienced car start up after arriving at hoover dam and had difficulty getting a jump start

Like: It was all good