Terrible

Counter staff was threatening hard sell for the insurance. I’ll never use them again. I spent £30 on insurance when booking the car and they tell you that it’s not enough and that you have to buy insurance or will end up in a bad situation. Like road side assistance will be charged or if you leave your car parked and someone damaged it. I was left helpless at that stage and ended up paying 150 euros. Horrible sales technique.

Прекрасная работа персонала! Не совсем было понятно где оставлять Авто, так как фирменные парковочные места были заняты. Порекомендовали оставить на фирменном месте другого оператора.

Все на высшем уровне!

Don’t charge extras since you don’t expect it

car was ok but the phone number provided for the shuttle didn't existed, the customer service as well, there was no direct contact with the local agency, through the online support managed to get a phone contact that redirect my call to a.different country. Someone had to come from 40km away just to take me to the agency 2km away where i got the car at the end, the agency clerk didn't offer any apology neither any partial refund for the time and petrol wasted by the person who took me to the agency. Extremely unacceptable

Like: Very good service and the car are in good condition