Cheap rental for short usage

Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.

no issues... great service

The worst car service ever. We would like a refund. 1)nobody came to pick us up from Edinburgh station or took our calls so we had to take a cab till the pick up point. 2)when we reached our car was not available and we had to wait 2 hours to finally get the car and leave 3)because of the late car arrival we had to pay extra to check out from the hotel 4) as suggested by the guy who gave us the car, my father - sent a complaint emails to the manager who never replied and did nothing about it. 6) we are also having a major problem with the left top car tyre since the first day. Every few km we need to stop at a gas station and fill it in. We were in the middle of mull with no gas station around and the tyre was very low in air so we couldn’t go on. Luckily for us a gentleman passing by in his car was a mechanic and he had a pump and stopped to help us out. 7) finally, this whole car rental company had been quite a disaster for us we and we didn’t even get an apology in return.

The car was good but unacceptable wait at collection of nearly 2 hours. This was the case for lots of other customers too.

Booked a compact car fiat 500 but was told at the desk on arrival that there were no cars available. We were offered a vw van instead which was fine as we were only using the vehicle to get to a family function.