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Not the Europcar standard I am used to.

Reviewed: Wed, Dec 4, 2019
About Europcar: 7.7 /10
1. Waiting for 45 minutes at the counter 2. Several warning lights were on (ABS, temperature, etc.). I was told that this is normal. 3. Fuel fraud. Paid for full tank and was told to get refund when returning the car. I then learned, only refund is provided if returned full. No partial refund, which was not explained to me.
Full Size Van | Nissan NV200 2 Doors or similar

Relevant Reviews on Europcar in Cyprus

J.Michael dit Miguel

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Compact | BMW 1 Series Guaranteed model
Reviewed: Thu, Aug 20, 2020
“Very happy and satisfied customer”
About Europcar: 10.0 /10
Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault
About QEEQ: 10.0 /10
Great booking platform so much better than the rest ( wisecars for example is a nightmare ) and very competitive prices and easy to use. Love the fact that you earn points too.

S.Mackay

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Mini | Kia Picanto or similar
Reviewed: Tue, Feb 4, 2020
About Europcar: 9.3 /10
Europcar don't reply to any queries you have. Terrible poor customer service.
About QEEQ: 10.0 /10

S.Mackay

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Mini | Kia Picanto or similar
Reviewed: Tue, Dec 10, 2019
About Europcar: 7.2 /10
The booking hadn't been passed onto staff here, so no car . We got one they already had bit it had been sitting for weeks, it was absolutely filthy, acorns and free branches under wiperblades. It had to be sent for wash so we lost an 1hr 30mins of our rental time. It was also not full of petrol. Lady we dealt with in Polis was very good.
About QEEQ: 9.0 /10

M.Barak

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Compact | BMW 1 Series Guaranteed model
Reviewed: Sun, Sep 15, 2019
“They don’t care much about their customers”
About Europcar: 2.0 /10
Didn’t have the car I reserved. Needed to get it a day later. Too much time wasted for nothing

D.Bewick

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Intermediate SUV | Kia Stonic or similar
Reviewed: Sat, Sep 15, 2018
“Car hire”
About Europcar: 9.4 /10
Like: Great

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