Very good

Первая машина при наборе скорости начинала вибрировать и руль сильно трясло, поменяли без вопросов, но следующая машина была старее. При получении автомобиля очень настаивали на оплате дополнительной страховки, сказали, что без неё не отдадут автомобиль, мы ее оплатили, но через 2 недели нам на карту пришёл возврат этой непредусмотренной суммы.

The car was not what I reserved, and a step down in my opinion. They offered an upgrade in lieu of what i reserved, but the staff wanted more money. The rental facility was very poor, AC wasn’t working, staff was unimpressive. I also waited 45 mins in the scorching heat for the pickup shuttle at the airport. Overall, not a good experience.

Never picked up the car because the woman at your front desk never told me about the “unlimited miles” option and told me I would be responsible for 69 cents for every mile over 100 miles per day. She was awfully rude, yelled at me about where I parked because it was my first time there . Spoke to Bruce on customer service and he opened up a claim to get my money back seeing as the woman never properly explained how to do unlimited option for Miles which I needed

I was very disappointed. I had booked this car specifically because it said I was going to get a Mercedes. When I showed up they told me I was getting a Chrysler. This was for a special occasion and was supposed to be a surprise. When I asked if there was a Mercedes available the person at the counter told me they were all out that day. I later found out that the company doesn’t even carry Mercedes but they use that to bait and switch and promise a Mercedes or something similar. To me this was very deceitful. It also took a very long time to actually get the car almost 2 hours from the time we got in line. There were only two other people ahead of us but the service was extremely slow. Once we actually got the car it was dirty and had to wait again for them to clean

I booked a car from February 12 till February 13 and they charged me 500 deposit, I thought it would be on hold and won’t affect my credit card but unlike others they did charge me 500$ and it reflected in my account affecting my credit score and those fees for interest (though I had 0 balance on my credit card before). Why do they actually charge deposit instead keeping it on hold?!!!