Acceptable service with room for improvement.

MML

South Korea

Reviewed: Sun, Oct 20, 2019

About tamra: 5.7 /10

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

About QEEQ: 7.0 /10

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

Economy | Kia Morning or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

A.Bin Mohd Rasid

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Wed, Dec 4, 2019

“You pay less you get less.”

About tamra: 7.7 /10

Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.

About QEEQ: 10.0 /10

Okay. No price drop was available for me during the booking process. Will try again later.

M.Abdullah

South Korea

1 days rental

Full Size | Kia K5 or similar

Reviewed: Sun, Jul 7, 2019

“One of the best experience I ever had.”

About tamra: 9.3 /10

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

About QEEQ: 10.0 /10

Platform easy to use. Straight forward.

South Korea

1 days rental

Small SUV | Renault QM3 Guaranteed model

Reviewed: Sat, May 25, 2019

“Excellent Service from Tamra!”

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.