Good

Counter help was friendly but very pushy to purchase amenities, i.e. upgrade care, insurance, etc. I had my personal insurance card, she didn't even look at it and kept telling me if we didn't get the extra coverage and then had a problem we would have to pay rent for every day the car was out of service. She quoted me a rate of about $26 for the additional insurance, I very specifically told her my insurance had full coverage on all rentals, but she kept pushing. When I asked if the $26 was a rate for the full time of rental and not daily, she said yes, it was for the full term. So I caved and purchased it so we could get on with our vacation. I didn't look carefully enough at the contract before signing it and now see that I was billed the $26/day vs. for the entire term. I should have looked more carefully before signing, but she should have been honest with me as well over the terms and cost.

Everything was efficient and friendly - no problem

A long wait, late at night, to get the car. I declined all extra insurance, but the agent at the counter put me down for extra liability coverage anyway. I initialed a box that accepted this, thinking I was initialling to decline extra coverage. I didn't discover this until returning the car. Bottom line - I feel I was scammed out of USD $226 and will not rent here again.

Advantage was great. The lady I dealt with Add the car return was ridiculous. My cousin was wanting to take over the rental of the car but she didn't expressed to us that you needed a bank card and till the whole process was done and my cousin went to pay and I had already returned the vehicle while my cousin only had prepaid cards she couldn't do it then I was left without a vehicle also

Staff lied about what insurance was needed. First representative said we were at the wrong counter, couldn't find our reservation, second guy found it in two seconds, then lied and ripped us off with the insurance.

Like: good car for the price
Dislike: tried too hard to sell me fuel pre pay