best experience ever, modern fleet

Just do yourself a favour and never book car rentals with Panek unless you're ready to purchase their hefty insurance package. Their staff acts like they're doing you a favour by renting you the car. Fortunately, I documented the car’s condition with a video upon pickup. This turned out to be crucial, as I was later quoted an absurd £1,600 for the same damages that were already present at the time of pick up. The worst experience whatsoever.

QEEQ is a decent booking platform overall, but there’s significant room for improvement when it comes to their customer service. I encountered a frustrating experience trying to explain that the car I received was a downgrade from the one I had actually booked. Even after providing clear evidence with the category and pricing options, I struggled to get them to acknowledge the issue. Unfortunately, after multiple attempts, I ultimately gave up and had to settle for the car I was given.

voiture surclassée: toyota corolla et non seat léon, non automatique accueil simple, correct, barrière de la langue oblige

réponse téléphonique en anglais le jour de la recherche du lieu exact du retrait de la voiture donc nécessité de maitriser la langue

Everything was perfect, Only need to give more detailed instructions about dropping the car (Where to park the car excactly, What to expect and How).

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Like: Car was dirty and luck of windscreen liquid
Dislike: Price much more expensive than Warsaw or Gdansk almost double