Would not use again

L.Bendelow

Portugal

Reviewed: Sat, Sep 14, 2019

About SURPRICE RENT A CAR: 8.0 /10

The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

About QEEQ: 10.0 /10

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

Compact | Ford Focus Estate or similar

7-day rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Hilary Addison

Portugal

2-day rental

Reviewed: Sat, Dec 14, 2019

About SURPRICE RENT A CAR: 4.0 /10

F.White

Portugal

7-day rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Oct 23, 2019

“Rip-off”

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

Portugal

14-day rental

Economy | Seat Ibiza or similar

Reviewed: Fri, Sep 13, 2019

About SURPRICE RENT A CAR: 6.7 /10

dirty windows, inside, outside. dirty car.

A.Gray

Portugal

4-day rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Apr 17, 2019

About SURPRICE RENT A CAR: 10.0 /10

We were met at the Airport and taken by Mini Bus to the rental location. We were not expecting this . however the location was conveniently situated to the motorway and everything was explained clearly. Although booking the smallest car we were very pleased to receive a virtually brand new larger car .

About QEEQ: 10.0 /10

Very pleased with the booking arrangements and documentation received.