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Search for SURPRICE RENT A CAR Car Rentals in Faro

Would not use again

Reviewed: Sat, Sep 14, 2019
About SURPRICE RENT A CAR: 8.0 /10
The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.
About QEEQ: 10.0 /10
Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again
Ford Focus Estate image
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Compact | Ford Focus Estate or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

F.White

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Economy | Toyota Yaris or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Wed, Oct 23, 2019
“Rip-off”
About SURPRICE RENT A CAR: 6.0 /10
The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

L.Wirth

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Small SUV | Nissan Juke or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Thu, Jun 20, 2019
“Easy and super affordable”
About SURPRICE RENT A CAR: 9.0 /10
The shuttle came right as we were getting to the pick up location and it was a short drive and easy check in process. We added a day last minute and then didn’t need it but still had to pay (understandable but wish they would have made that clear when we added on). Return was quick and easy as well.
About QEEQ: 10.0 /10
Really affordable online reservation system, a third of what it would’ve cost otherwise.

J.Thompson

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Compact | Fiat 500l or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sat, Jun 15, 2019
“You get what you pay for”
About SURPRICE RENT A CAR: 4.0 /10
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
post image

F.Vilardebo

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Mini | Peugeot 108 or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sun, Jun 2, 2019
“A lot of unexpected problems for pick up and drop off.”
About SURPRICE RENT A CAR: 5.3 /10
The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

A.Alcock

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Compact | Fiat 500l or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sun, May 19, 2019
“I ordered fiat500L and got Aygo. Not a similar class”
About SURPRICE RENT A CAR: 3.7 /10
No. Smaller class than ordered. Fuel not full
About QEEQ: 8.0 /10

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