Typical car hire experience - slow collection process with insurance up sell - otherwise great
D.Burton
Mexico
Reviewed: Sun, Aug 4, 2019
About Hertz:8.3/10
Had a long wait to collect the car from Hertz standing in the queue with up sell to go premium and jump to the front. Tried to sell additional insurance to me using scare tactics despite explaining I had an annual policy covering the excess and didn’t want it. Car was clean except on front where washer fluid was probably spilt during a top-up. Taking photos of the condition of the car and emailing to the customer is a nice innovation by Hertz. Car was problem free throughout hire. Dropping off the car was super easy and quick. If only the collection could be like this.
About QEEQ:10.0/10
Simple and efficient booking. I have used before and will use again.
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Typical car hire experience - slow collection process with insurance up sell - otherwise great