The most important thing was the great personal service given by the staff, including the person who picked my up and the guys I met at the office. Unlike some other rental companies I dealt with before discovering Easirent everything was upfront and straightforward . I have hired from you a number of times in the past and I will certainly be doing so in the future. Easirent is my first choice whenever I look for car hire.
I was given another car as the Ford Fiesta was in an accident. It would have been helpful to have a manual. It was not made clear that I could bring back the tank empty as I had paid £65.00 upfront. I brought the car back about 90% full but wasn’t offered a refund - just a shrug of the shoulders. Perhaps a cold drinks or tea and coffee machine.
“Easy to book, very pushy sales pitch, bit of scaremongering for insurance products”
About Easirent:8.3/10
Easy booking, waited a while to be picked up at airport however Brian was very good. Very polite and good fun. Car not ready on collection and had scratches all over it plus a duct taped wing mirror. Very pushy sales pitch to sell insurance excess. Very one tracked into selling products. Otherwise not very engaging at all. Overall car was good, worked out more expensive than estimated. Lots of add ons and small print. Staff just need to relax and explain things without rushing into selling XS protection.
“Excellent price for a clean car near Airport, but retrieved coming from downtown”
About Easirent:10.0/10
All worked out well. Surprisingly so, as the car was ridiculously inexpensive.
One caution: We did not ride their shuttle to and from AP. We took Uber from downtown to this place, as downtown rentals were almost 10x this price. On returning no uber was available but Easirent called us a cab which arrived in a few minutes. The charge back to downtown was same as Uber.
I would do this again in a minute...
About QEEQ:10.0/10
All was great, including the all-inclusive insurance package that was similarly cheap.
The car was great but we were less than impressed at being charged £75 as we hadn't seen the VERY small print notice that we needed a credit (not debit) card to book. We were also charged £20 for an extra driver which came as something of a surpise.
About QEEQ:7.0/10
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Great Value, Great Service
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