The front desk service is quite average, and the staff were not very friendly during the car inspection.

Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.

The staff was helpful but I did not get the Toyota Yaris I booked so a bit disappointed.

The car already drove over 130000 km, the car condition, engine and inside cleanliness were good for 130000km. Huum but interior light did not work... The staff was kind and polite.The car was not ready at Airport pickup area, so I waited for over 30 mins... It would be better for staff to have a talk while waiting.... Don Mueang Airport terminal 2 Arrivals (Pick up and drop off) is easy to access through highway, but...due to Thailand road structure, a bit bothersome through local roads.

Very easy to make a reservation.

Flight got delayed and informed them. They gave assurances that there is nothing to worry and it was indeed. All good!

Use to book at the official websites of car rentals, spend so much time and hassle going through each and everyone of them. Gave easyrentcars a shot and I am never looking back, its too easy! Now all the official car rental websites bookmark removed and replace with easyrentcars. Thanks easyrentcars!