Note: It wasn't a Sienna, but a seven-seater Fit.

The female staff at the counter was friendly and smiled. The male staff checked the car thoroughly before and after handover. I drove carefully and the car was in good condition.

The car that I rented is a Toyota Yaris Ativ, I didn't expect them to give me an old year Yaris Ativ, and there is no parking sensor on this vehicle. However, the car's condition so far so good. I was late to return the car as I needed to drive 2.5 hours from Hua Hin to Bangkok. The staff can't stop calling me and telling me I need to pay the extra charges. I already told her I have no problem paying extra fee, but still receiving their call on the road. So annoying.

A bit too far parking lot to get the car You have to walk across international terminal (from counter at domestic termimal) to find the car.

Car was good, but had smoke smell Oil warning light came on, response from help center was to not answer or put the phone down Staff did not speak any English which was an issue