The car rental company provided excellent service. I had reserved a Mazda 2, but the rental company explained that they never had Mazda cars and that it was a labeling error on the QEEQ platform. However, they were willing to upgrade the vehicle's engine capacity, which made me very satisfied. The staff was friendly and had a great attitude. The rental location was easy to find—after picking up my luggage, it was on the left side of the lobby near Gate 1. The car was parked in the parking lot to the left of the exit, which was very close. Returning the car was also at the same location. As soon as I drove into the parking lot, a staff member approached to inspect the car. The inspection process was simple; after signing the form, I went to the rental desk in the airport lobby to hand over the form, signed another document, and I was done.

The process is clear and fast, with customer service available on Line and WhatsApp. Refueling reminders are very noticeable.

Easy to locate, fast rental process. It would be great to provide some essential tips such as how to use the radar and Bluetooth.

I have rented from this company multiple times, especially because the 24-hour rental and return service is very convenient.

Everything is good.