Rental was ok, only the people at the counter should had let me know that it was another vehicle.

A.Valenzuela

Mexico

Reviewed: Thu, Feb 20, 2025

About Hertz: 7.0 /10

Not the car I wanted. I wanted a Nissan Kicks and they deliver a Chrevolet Captiva. It is a bigger car but I did not wanted a bigger car, it consumes almost double the gas of a Nissan Kicks and we needed to uses for very long trips. Also insurance cost higher... The personnel a the counter did not tell me that it was another car so I assumed it was the requested vehicle. Only after we got to the delivery location, I saw it was a Chevrolet Captiva but we where in a hurry so I took the car.

About QEEQ: 8.0 /10

Did not used nor knew about Price Drop Protector... I will try the app next time. reservation was ok.

Small SUV | Nissan Kicks or similar

4-day rental

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R.De La Cruz

Mexico

2-day rental

Economy | Chevrolet Beat or similar

Hertz

Uruapan International Airport(UPN)

Uruapan

Mexico

Reviewed: Thu, Mar 27, 2025

“Muy satisfecho con la reserva!gracias!”

About Hertz: 10.0 /10

Tarde un poco porque había problemas con el internet para llenar la aplicación

About QEEQ: 10.0 /10

Mexico

9-day rental

Mini Van | Mitsubishi Xpander or similar

Reviewed: Mon, Sep 9, 2024

About Hertz: 5.0 /10

No hay claridad en los montos de seguros en el proceso de reserva. Los seguros valen más que la misma renta del vehículo

Ronald Paul

Mexico

1 days rental

Hertz

Mexico City

Mexico

Reviewed: Mon, Jan 8, 2024

About Hertz: 10.0 /10

Good service, professional.

About QEEQ: 10.0 /10

Mexico

1 days rental

Economy | Chevrolet Matiz 2 Doors or similar

Reviewed: Tue, Jan 14, 2020

“Buen servicio pero ojo con el clonaje de targetas”

About Hertz: 9.0 /10

Fue el único lugar que di la targeta y a los pocos días había un intento de uso fraudulento para sacar USD (estaba en Mexico). 100% que hubo un intento de clonaje de la targeta. Mal uso dadas privadas por parte de algun trabajador o zero confianza en la protección y privacidad de los datos de los clientes.

About QEEQ: 8.0 /10

A.Chavez

Mexico

1 days rental

Standard SUV | Dodge Journey 7 Seats or similar

Hertz

Guadalajara Airport(GDL)

Guadalajara

Mexico

Reviewed: Sat, Feb 2, 2019

“Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was”

About Hertz: 2.0 /10

Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.

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Rental was ok, only the people at the counter should had let me know that it was another vehicle.

Relevant Reviews on Hertz in Mexico

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