A completely fraudulent company. They delayed refunding the deposit after charging the actual consumption for two months. Even though their staff can speak English, they deliberately ignore you and force you to buy insurance. The quote from Zuzuche includes mileage, but the actual store doesn't acknowledge it and forces you to purchase additional mileage. Various ways of scamming your money—extra fuel charges included, and it's unclear whether they refunded them.

They gave me a note saying to refuel with gasoline, but the car was actually a diesel. Luckily, the gas station attendant didn't let me make the mistake. The system crashed when picking up the car, so I waited 2 hours to get the car. When returning it, no staff could be found and I waited almost an hour before someone showed up. Additionally, I was over 4 hours late and they charged me for an entire extra day.

The staff at the store don't speak English, which made communication quite difficult. The pick-up and drop-off process took a long time and was inefficient, but the car was in good condition, and there was no upselling.

I rented a Mercedes E but received a Mercedes C. The next day, the car broke down on the highway, wasting a whole day waiting for a replacement. They replaced it with a Nissan and didn't refund the price difference. A Mercedes costs 700 per day, while a Nissan is only around 300 per day. This is truly awful.

The process was excellent.