Acceptable

The car model was worse than what was ordered, and they refused to exchange the underpowered car. This led to a near-dangerous situation on mountain roads.

Budget doesn't have a great reputation, so make sure to inspect the car carefully. Even if you have full insurance, issues can still arise. We found several scratches that weren't documented when we picked up the car and had the staff note them. However, when returning the car, we discovered scratches on the lower front windshield that we hadn't noticed earlier. We had driven for less than two days and hadn't hit anything, so we're just glad we had full insurance.

The Buget in Czech Republic was great, detailed and attentive service. Kudos to the staff at the return point in Hungary as well, because the return spot at the airport was rather remote, and with no transportation available at night, the staff kindly drove us to a place where we could get a ride.

New and clean car. Quick and courtesy service.