Satisfied, the staff patiently explained every detail! They even specifically directed us to a nearby gas station, so we avoided the charges for returning the car without a full tank!
Car was good, but had smoke smell
Oil warning light came on, response from help center was to not answer or put the phone down
Staff did not speak any English which was an issue
Like: Staff is very efficient and friendly. Both pick-up and drop-off time are 5 mins or less. Pick-up and Drop-off point is located within 1 min from ASAP counter. I expected far away because Don Mueang airport is a busy airport. Dislike: Not about ASAP car rent company. Don Mueang airport where I picked up and dropped off is too busy and not spacious for car park, and trafiic direction sign is unclear... I am sorry again this is not about ASAP car rent company.
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Customer Service
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View more >Dislike: Not about ASAP car rent company. Don Mueang airport where I picked up and dropped off is too busy and not spacious for car park, and trafiic direction sign is unclear... I am sorry again this is not about ASAP car rent company.