I booked a package that included comprehensive insurance from the rental company. However, when I arrived at the counter, they claimed they couldn't see the insurance and asked us to buy insurance again and then apply for a refund from the platform. While contacting QEEQ platform, they suddenly said the package did include comprehensive insurance but excluded tire and glass coverage. They recommended adding this insurance for 480 Thai Baht over 3 days. I decided to purchase it since it wasn’t too expensive, but this situation didn’t leave a great impression.

The car was pretty zippy, and it was nice that the fuel was a genuinely full tank and not just showing approximately full (which often happens with lower cost rental companies). Pick up and drop off we're extremely quick and efficient, and adding my husband as an additional driver was free - bonus! Not the newest car ever, but it overall very satisfied and would recommend.

Great booking experience and much better deals than other platforms.

The staff were very professional and I am extremely satisfied!

The car seats were dirty

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