Received an unexplained charge half a month after returning the car and coming back home. After raising the issue with Zuzuche, was informed that the car was returned to the wrong location.

Customer service rarely answers the phone. Every time I call with the same issue, I have to explain it all over again.

The vehicle model did not match at all, so I canceled the reservation.

The service was terrible. They didn't provide the car we booked, giving us a lower grade vehicle instead. The drop-off location in Antalya was in a remote residential area you wouldn't believe... The car had a small scratch, and they charged us 700 lira for repair because we didn't report it to the police (it would have just needed some polishing back home). After arguing, they reduced it to 350 lira (repair cost seemed arbitrary). Later, in Goreme, the rental company there clearly stated that small accidents didn't need to be reported and were covered by insurance. Can we give this company a negative rating!

they diducted 70$ from deposit for cleaning witch i rejected it and make objection but Avec dis not listened!!