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Reviewed: Tue, Aug 13, 2019
About Finn-Rent: 2.0 /10
I had a reservation for Sunday, July 28th. I arrived at the pick-up location in the morning, but the door was locked. I had to make an international call to the customer service and was told that the car rental company is closed on Sundays, but my reservation was still accepted. All our travel plans were arranged; what were we supposed to do? The rental platform suggested checking for other car rental companies nearby, but we were in an unfamiliar place! Finally, we managed to find another company but were told there were no cars available. We were really frustrated, but eventually, we found a car six hours later, which somewhat mitigated the loss.

Relevant Reviews on Finn-Rent in Finland

Kevin MacPherson

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Reviewed: Mon, Dec 2, 2024
About Finn-Rent: 10.0 /10
The staff at the store explained the rental process very clearly and was very helpful. He even recommended local restaurants to us. The car wheels were equipped with anti-slip tires.
About QEEQ: 10.0 /10

Sabina Sinclair

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Reviewed: Fri, Feb 23, 2024
About Finn-Rent: 10.0 /10
We were given a Toyota Corolla Touring model of the same class, which was more convenient as we usually drive Toyota at home. The car pick-up and return procedures were very simple and took just five minutes, with no unnecessary upselling. The car was already equipped with snow tires. We were initially concerned about the road conditions in Lapland during the snow season, but there was no need to worry; the roads were in great condition. We were even lucky enough to see the Northern Lights while driving at night.
About QEEQ: 10.0 /10

Eli Nicholas

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Reviewed: Thu, Jun 20, 2024
About Finn-Rent: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Curitis Steele

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Reviewed: Mon, Dec 16, 2019
About Finn-Rent: 6.0 /10
Return instructions were unclear. There was no rental company counter at Oulu Airport, and I did not receive a receipt for the credit card deposit. They said they would email it to me, but I never received it.

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Mar 13, 2019
About Finn-Rent: 7.7 /10
Plus d'une heure d'attente à la gare de Rovaniemi: le véhicule était à l'aéroport en raison d'un problème informatique lors de la réservation selon les informations données... Malgré cela le personnel de Finn Rent à été très agréable.

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