HELSINKI AIRPORT CAR RENTAL REVIEWS

Very satisfied.

The return reminders, vehicle condition, and service were excellent.

The deposit blocked at my credit car was higher than declared in booking.

Very satisfied. The staff were great.

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

Satisfied

The car is very new, with only 1800km on it. Excellent.

Pretty good, the process was quite fast.

カウンターの女性はとてもフレンドリーで親切でした。車もナビがついていて、とても快適な移動が出来ました。

Excellent

The service attitude was excellent, and there was no upselling.

Very satisfied, will choose again next time.

Overall, the process of picking up and returning the car was very smooth. The store provided the vehicle promptly, and the car was fuel-efficient.

Upgraded to an SUV, the car was in good condition, smooth pickup process, and self-service return.

Overall it's okay. The only downside is that the vehicle provided did not match the model reserved, and no equivalent vehicle was offered.

The journey was smooth, the service was efficient, and the car model was very new and nice.

They directly upgraded us to an X1, very satisfied.

Good

Satisfied