The car I received was a Nissan Micra. In no way is this car in the same category of a VW Polo.

I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day. I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport. I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...

Helped changing the car since the location of the hotel demands a 4x4 car.

Good pricing

I had to make a creditcard deposit of 700 euro’s if there would be damage, ik had to get it Bach afterwards bij easyrentcars, but would cost me 150 euro administration costs (for europcars) dat could not be refounded. Luckey nothing happend....

The car was ok. It was given to me with 1/10 of gas. Not knowing how much I would need I filled it up. Barely used 2/10 in 4days. It would have been good first to give the car with a full tank, second always give the customer an idea on consumption. Felt ripped off at the end

Ok. There should be an alert on condition of cars