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Search for SURPRICE RENT A CAR Car Rentals in Faro

You get what you pay for

Reviewed: Sat, Jun 15, 2019
About SURPRICE RENT A CAR: 4.0 /10
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
post image
Fiat 500l image
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Compact | Fiat 500l or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

L.Bendelow

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Compact | Ford Focus Estate or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sat, Sep 14, 2019
“Would not use again”
About SURPRICE RENT A CAR: 8.0 /10
The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.
About QEEQ: 10.0 /10
Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

S.Seddon

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Full Size Van | Mercedes-Benz Vito or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Sun, Jul 14, 2019
About SURPRICE RENT A CAR: 9.0 /10
I noted there were bad comments on FB page about Surprice rent a car but I can honestly say none of them rang true in my experience with them. Counter staff polite friendly and did not push more insurance. The man who check vehicle when we returned was also polite and it was very quick. Would use them again as I think i saved approx €300!!
About QEEQ: 10.0 /10

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Compact | Fiat 500l or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Tue, May 14, 2019
“Surprice avoid.”
About SURPRICE RENT A CAR: 7.3 /10
Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!
About QEEQ: 10.0 /10

Brent P.

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Compact | Volkswagen Golf or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Thu, May 2, 2019
About SURPRICE RENT A CAR: 9.0 /10
Great car, price and service. The bad reviews on here are from people who didn’t do their research up front. If you don’t buy Surprice insurance, they will require a hold of a couple thousand euros on your credit card. They will charge extra for “off-hours” pickup/drop. Understand these conditions and you won’t find a better deal in Faro.
About QEEQ: 10.0 /10

C.Parsons

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Mini | Peugeot 108 or similar
SURPRICE RENT A CAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Mon, Apr 8, 2019
About SURPRICE RENT A CAR: 4.0 /10
The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

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