When we arrived to collect the car the aeroport office was closed. Getting hold of a member of staff proved very difficult. Eventually they sent a van to collect us and take us to their depot. It was a very frustrating experience

Good

Perfect job

Easy n smooth

Staff at the Tel Aviv desk were extremely slow and not very helpful. I had to queue for around an hour to be served. Then the man serving me didn't tell me the car required an immobiliser code. So after dragging all my luggage to the car, I found it wouldn't start, so had to go all the way back to the desk to have the immobiliser code explained, then go back to the car again. In total it took about 90 minutes meaning I was driving to my destination in the dark.

they charged me tax on the tax