First time renting a car abroad, this platform was very convenient and reliable. The service was great.

Free car delivery within 3 kilometers of the airport is great; our hotel was just within this range

Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.

I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you

The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.

The booking system could be better if there are some photo showing the rental company counter and it's location.

The car was really new. The staff was very friendly and helpful, they gave me some useful advices while I was waiting for documents. Very appreciate!

Everything was ok until I request for the Tax invoice. I had to spend a lot of time contacting your staff asking for it. Finally, I could not get it right as you might not understand what I really need.