The service was acceptable, but you need to contact them a day in advance to arrange car pickup. We waited there for almost two hours because their downtown pickup office is located inside a hotel, and when we arrived, there was no one there.

Counter staff at drop off very helpful and gave us a complimentary lift back to our hotel

The Car was very old. Not the same model that i booked. Airbags were damaged, the car can’t speed beyond 90 km/hour. The car doesn’t worth 20% of the rent paid and it was disaster and unsafe to drive it. AVIS also advised in the beginning that there is no booking in their system and i waited 1:30 hours to get the car