JC is the worst car rental company I ever dealt with.

Luis the counter person was very courteous friendly and professional

I lot of extra fees when receiving the car we order. Ended up being a must and instead of a Camero.

There is nothing in their terms and conditions when booking stating that if you choose to use your own insurance it’s TEN DOLLARS PER DAY or that the Sunpass is required for rentals. We declined their insurance and did not want the sunpass as we were not traveling thru rolls in Florida and when we returned the car we noticed there was a $50 charge for using our own insurance and $50 for the sunpass we didn’t want and they would not refund us. Their customer service at Jax cars was awful and the location was very sketchy.

Extremely disappointed. Hidden cost that was only explained at the counter. Representative had a pay up or leave attitude. Will not rent from them again.

First they delivered the vehicle without gasoline, without water for the windshield and it was dirty. The last day I was stopped by the police since there was a car registration verification and it was expired 1 year ago. they added the tolls fee without consent.