JC is the worst car rental company I ever dealt with.

I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.

The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.

I lot of extra fees when receiving the car we order. Ended up being a must and instead of a Camero.

Extremely disappointed. Hidden cost that was only explained at the counter. Representative had a pay up or leave attitude. Will not rent from them again.

The car was fine but it took forever to pick up the car. 1 person worked there. Extra fees were added in unexpectedly. I would never rent here again.