Smooth pickup

Great service attitude, everything was explained very clearly throughout.

Showed up a day late and was told there were no cars. Prepaid full amount and insurance, no refund at all. You could charge me for one day's rental for being late, but taking everything is unreasonable since you didn’t reserve the car for me and I didn't cause any damage. Moreover, you didn't remind me to pick up the car. I won't use this company again.

Both pickup and drop-off were very convenient.

Nothing regarding Budget specifically, but it was a little difficult to find the car at the train station. It could be a little better marked.