Very good, the car is basically new.

They pointed out many places where there were scratches that I hadn't noticed before, like on the headlights and rims, and asked for repair fees.

I booked a Renault, but they said there were no cars available when I arrived and instead gave me a free upgrade to a Polo, which was acceptable. The office is located on the outer right side of the arrivals hall at Izmir Airport. You need to walk a few steps further to the right, as it is not together with the other car rental companies. The staff was quite friendly, and the procedures were completed quickly after I presented my documents. They tried to sell me insurance, but I mentioned I had already purchased full coverage through QEEQ, and there were no further issues.

Satisfied, but the staff tried to push us into buying the most expensive insurance.

They will try and charge you for anything. As mentioned before, they don’t take Amex for the deposit. Make sure to take a visa credit card