Pretty good overall.

I rented with Avis at a European airport this time and the whole experience was excellent. I booked online in advance, the terms were very clear, and changing or cancelling was really easy. When I arrived at the counter the line was short, staff were professional and patient, carefully checked my documents, and clearly explained the insurance and toll policies. The whole pickup process took just over ten minutes. The car itself was practically brand new, very clean inside with no smell, solid chassis and plenty of power. Storage space was more than enough for multiple people with luggage, and it handled long drives really well. The return location was very convenient and close to the terminal, so no detours. Staff inspected the car quickly, there were no hidden fees, and the final bill was very transparent. The 24/7 roadside assistance also made the trip feel very secure. For future short trips I’ll definitely prioritize Avis again. Just be mindful of parking rules and speeding tickets.

Very good.

Everything was good. They just gave me the wrong confirmation slip when picking up the car. My English isn't good, and it was at night, so I didn't realize until later. I had to go back to get the correct one before returning the car.

Was busy time of the year for renting a car but everything is great!

Good platform to gather all the info. Would be great if Android system can use it too.