When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%. When we have returned the car with a full tank we have reported that and got some cash refund.

Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.

2 weeks after my trip, some "admin fees" have been charged on my credit card. However all the fees were supposed to be included when I dropp off the car (tank was full, no dammage etc...)