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JC scams Easyrentcars customers by excluding charges from listing they claim are mandatory at pickup

Reviewed: Thu, May 2, 2019
About JC: 6.0 /10
The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

R.Dufault

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Mar 10, 2020
“Never again”
About JC: 6.7 /10
Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site

R.Guynn

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 22, 2019
“Good experience in Ft. Lauderdale”
About JC: 7.7 /10
The office location was off site from the airport but there were no signs about it at the airport with the other off site car rental vendors, and there was no shuttle. You have to call JC and have them pick you up. Also, you are forced to pay an additional $10 a day for the Sunpass Toll equipment, it is not optional. The price was very good though, and the customer service was as well.
About QEEQ: 10.0 /10
I love Easyrentcars.com. It feels like a cheat code for getting the best deals.

New York

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Jul 10, 2019
About JC: 3.0 /10
I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.
About QEEQ: 8.0 /10

A.Echols

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jun 4, 2019
“JC is the worst car rental company I ever dealt with.”
About JC: 3.0 /10
Pick up time was 10 pm. Arrive for P/U, the office was close. Call the #. Told 10 minutes. Over a hour later someone show up. Some with drop off. Left key in car and left.
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Mar 20, 2019
About JC: 6.7 /10
First they delivered the vehicle without gasoline, without water for the windshield and it was dirty. The last day I was stopped by the police since there was a car registration verification and it was expired 1 year ago. they added the tolls fee without consent.
About QEEQ: 10.0 /10

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