Comfortable rental experience for vacation.

The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.

Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.

The entire process went very smoothly, and we feel it is important to use and support a local car rental company over an international brand. The car was very clean and good on gas mileage.

The QEEQ booking platform worked great!

Staff was very helpful in explaining the rental process. Walked me around the car to check for any damages to Ensure no disputes when returning the vehicle. One minor issue was that the baby seat was not very clean. Nonetheless, Highly recommended.

Very helpful staff who helped me to confirm That there is a baby seat in the car suitable for my son who is 5 months old.

Staff were professional and reasonably efficient in the check out and check in progress. The car was in good order, clean and relatively new. Staff took the time to explain the rental contract, which was largely Chinese only. They also took care of tolls, which were post-paid, and provide shuttle to/from HSR Tainan station.

Was literally the only option I could find to pre book cars for Taiwan online.

The car is clean and new. The staff are warm and helpful. The car rental added great convenience and enriched my journey! Thanks IWS for your service!