IWS, Taoyuan Branch Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

IWS - Taoyuan Branch Information, Car Rental Instructions & Policies

Address

No.309, Zhongzheng E. Rd., Dayuan Dist., Taoyuan City 337, Taiwan

Telephone

+88633862555

Pick-up Instructions

The IWS - Taoyuan Branch car rental location is located out of the airport

Please contact the staff to pick you up to IWS - Taoyuan Branch car rental when you arrived.

Upon arrival at the airport, please call the branch at +886-33862555. The staff will be dispatched to pick you up. As Taiwan's car rental policies can be complex, once your order is confirmed, the rental company will send you an email (iwsservice588@gmail.com) with important information and document requirements. To avoid any impact on your trip, please keep an eye on this email and respond promptly. Thank you.

Drop-off Instructions

Please return the car to the Taoyuan store. After completing the return procedure, you will be taken to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00	07:00 -20:00 08:00 -16:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	USD 0	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB

Discover,AMEX,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

The following models require 1 year's of license holding time: Dacia Logan Auto Or Similar, Toyota Camry Or Similar

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + JAF

Original South Korea Driving License (English version) + Korea IDP

An English translation must be provided on the back of the driver's license.

Due to reciprocal driver's license principle in Taiwan, please contact the rental company in advance and let them know your driver's license is issued in what country and state/province, which will help the rental company confirm your eligibility.

For local renters, you need to bring:

Full driver's license issued in Taiwan(China)

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 mi from Taipei Taoyuan Airport

21.8 mi from Taipei Songshan Airport

Railway Stations

19.6 mi from Taipei Station

19.6 mi from HSR Taipei Station

23.4 mi from Songshan

Hotels

16.9 mi from Modern Stay in Beitou Guesthouse

16.9 mi from Modern Stay in Beitou Guesthouse, A Getaway in TPE

18 mi from Sevenday Hotel

Other Landmarks

18.9 mi from The Red House

22.3 mi from Sun Yat-sen Historical Museum Of History

22.6 mi from Taipei 101

CHECK RATES

Map view of IWS Store Location

coordinates: 25.0613677 121.2052046

Guest Reviews

Total points： 9.5 / 10 Excellent

Vehicle condition: 4.8
Vehicle cleanliness: 4.4
Spaciousness: 4.1
Counter staff: 4.6
Pick-up location: 4.1
Drop-off location: 4.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

C.Soh
Taipei(China)
10 /10 Excellent
Reviewed: Tuesday, August 14, 2018
Like: Everything is good and efficient.
Dislike: Nothing at all
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Conny
Taipei(China)
9 /10 Excellent
Reviewed: Monday, April 29, 2019
Making the call was a bit confusing as we didn't know which no to skip. Only dial last 8 no. if using public phone. Waited ard 15 min for pick up due to traffic jam. Wait outside at no. 18 and look for staff wearing the IWS blue yellow T-shirt. Getting and returning car was very fast, car is new. Staff brought us back to airport with our hired car.
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L P
Taipei(China)
10 /10 Excellent
Reviewed: Friday, June 14, 2019
They did a great job picking us up at the airport by pillar 18 and the return was very smooth. The car was in excellent condition and driving in Taiwan was much easier than the past.
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K.Lai
Taipei(China)
9 /10 Excellent
Reviewed: Thursday, January 2, 2020
Met expectations. Xiao hao v helpful with dropoff. No last min upgrade due to holiday season which was a bummer but understandable.
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W.Tai
Taipei(China)
10 /10 Excellent
Reviewed: Monday, February 3, 2020
Excellent service and highly recommended!
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Y.Keng Hooi
Taipei(China)
8 /10 Very good
Reviewed: Tuesday, February 4, 2020
Pick up location is out of airport. Only operate until 8pm. Better extend operation time to 11pm.
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Bernard Lim
Taipei(China)
9.7 /10 Excellent
Reviewed: Sunday, February 9, 2020
Good customer service and good condition of vehicle. I had a wonderful trip as the vehicle i drove didn’t gave me any problem as it look very new to me.
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MS
Taipei(China)
10 /10 Excellent
Reviewed: Monday, February 10, 2020
Great value - I honestly recommend!
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Tram phung
Rome
9 /10 Excellent
Reviewed: Monday, March 2, 2020
The car exceeded our expectations. Fuel saving, conveniently small. The staffs speak good english and very professional
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Stephan Fernandez
Taipei(China)
10 /10 Excellent
Reviewed: Thursday, June 11, 2020
very friendly staff and the whole process was super smooth. we got a brand new VW Golf which had only 700kms on the clock.
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N.Thatos
Taipei(China)
10 /10 Excellent
Reviewed: Monday, December 5, 2022
The entire process went very smoothly, and we feel it is important to use and support a local car rental company over an international brand. The car was very clean and good on gas mileage.
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Anonymous
Taipei(China)
10 /10 Excellent
Reviewed: Thursday, December 22, 2022
Fast pick up at airport upon calling after arrival. Good, clean and new car. Recommended!
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Jon M
Taipei(China)
10 /10 Excellent
Reviewed: Monday, January 9, 2023
I got the car that 1400km* drove only, like new car, clean and condition good. Less than 10 min time to pick up at airport. Staffs are very helpful.
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Anonymous
Taipei(China)
10 /10 Excellent
Reviewed: Wednesday, January 11, 2023
Car was brand new with about 2000km on it when I got it. The IWS staff were excellent and very friendly.
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Dunbar
Taipei(China)
9 /10 Excellent
Reviewed: Thursday, January 12, 2023
The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.
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Anonymous
Taipei(China)
9.7 /10 Excellent
Reviewed: Monday, June 19, 2023
Car was in a great condition. Had to wait for the pickup to the IWS pickup point.
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B.Ang
Taoyuan(China)
9.7 /10 Excellent
Reviewed: Monday, November 13, 2023
This is the first time i using this service no complain and so far quite happy. maybe i book a small car so feel space smaller.
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Lester Chia
Taipei(China)
10 /10 Excellent
Reviewed: Friday, December 15, 2023
IWS Car Rental is fast and efficient.
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LipWoon
Taoyuan(China)
10 /10 Excellent
Reviewed: Monday, December 18, 2023
Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though. They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet. Car return is also very efficiently done. The rental process is very pleasant!
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S.Lim
Taoyuan(China)
10 /10 Excellent
Reviewed: Thursday, December 28, 2023
Car condition very good. Counter staff very helpful. Car rental price is reasonable. Overall is Value for money.
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Loke Peen Koh
Taoyuan(China)
9 /10 Excellent
Reviewed: Saturday, January 6, 2024
The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.
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Anonymous
Taoyuan(China)
9.3 /10 Excellent
Reviewed: Monday, January 15, 2024
Very good service. Everything was smooth. Recommend!
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Anonymous
Taoyuan(China)
10 /10 Excellent
Reviewed: Wednesday, February 28, 2024
Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.
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J.Wolfe
Taoyuan(China)
10 /10 Excellent
Reviewed: Monday, March 25, 2024
Convenient airport pickup and dropoff. Hassle free. Good driving advice. Easy to settle toll fees. English-speaking staff. Very pleased.
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Humphrey Birrell
Taoyuan(China)
10 /10 Excellent
Reviewed: Wednesday, December 20, 2023
Professional, enthusiastic, and considerate.
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Kerr Adelaide
Taipei(China)
8 /10 Very good
Reviewed: Sunday, March 24, 2019
The wait time was not long and the service was efficient.
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Edith Henry
Taipei(China)
2 /10 Poor
Reviewed: Sunday, December 9, 2018
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Sabina Sinclair
Taipei(China)
10 /10 Excellent
Reviewed: Tuesday, March 24, 2020
The service at the Taoyuan Airport branch is considerate and attentive, highly recommended
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Monroe Henley
Taipei(China)
10 /10 Excellent
Reviewed: Sunday, June 23, 2019
Fast service
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Wallis O'Casey
Taoyuan(China)
10 /10 Excellent
Reviewed: Wednesday, June 12, 2024
Very satisfied
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Alan Ang
Taipei(China)
10 /10 Excellent
Reviewed: Saturday, June 29, 2024
It was a simple process to collect the car at taoyuan Taipei international airport. Just call the given number and a shuttle van picked us up and straight to the collection point which is near to the airport. Vice versa for car return. Car was new and in clean condition. Oh yes, there was a further discount on rental price just before car collection. Small but sweet gesture from qeeq.com.
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Anonymous
Taoyuan(China)
10 /10 Excellent
Reviewed: Thursday, November 7, 2024
Highly recommend
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Anonymous
Taoyuan(China)
9 /10 Excellent
Reviewed: Friday, January 10, 2025
Otherwise good, but weird thing with the Credit card as they copy the details. Usually rental companies just Block an amount on your card.
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Marlon Gosse
Taoyuan(China)
10 /10 Excellent
Reviewed: Saturday, October 5, 2024
The overall process was very convenient, straightforward, and the service was excellent.
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Mike Sally
Taoyuan(China)
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
The service was excellent. The staff picked us up from the airport and later dropped us off as well.
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Barbara Bird
Taoyuan(China)
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Satisfactory
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Todd Southey
Taoyuan(China)
10 /10 Excellent
Reviewed: Saturday, December 14, 2024
During my trip to Taiwan, I was fortunate to experience an excellent car rental service. From the very beginning, the staff showed incredible enthusiasm and provided detailed introductions to the vehicle's various features and operations, filling me with expectations for the journey ahead. Their service was not only friendly but also very attentive. They specifically mentioned Taiwan's traffic conditions and important safety precautions, which made me feel well cared for. Regarding the vehicle, the car I rented was a model that was only one year old, and I was very satisfied with both its performance and appearance. During the short 8-day trip, I drove nearly 1,000 kilometers, and the fuel cost was only about 1,200 TWD, making it highly fuel-efficient. Overall, the condition of the car was excellent and added great joy to my journey. However, there was one drawback. When receiving the vehicle, I noticed one tire looked flat and informed the staff, but their response was that it was naturally like that. Later, the car's system indicated low tire pressure, so I contacted customer service. I went to a gas station to inflate the tire and had it checked at the rental company's service center, and thankfully, it turned out to be nothing serious. It did not significantly affect my trip. In summary, my car rental experience was very pleasant, and I was satisfied with both the service and the vehicle. For friends planning to travel to Taiwan, I highly recommend this car rental company. Rating: ⭐⭐⭐⭐⭐ (4.9 excellent rating)
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Beau Bentham
Taipei(China)
10 /10 Excellent
Reviewed: Monday, December 16, 2024
Excellent service
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Cornelius Gill
Taipei(China)
10 /10 Excellent
Reviewed: Monday, December 16, 2024
They carefully respond to any issues, take detailed photos during car handover, and upload them for customers. This prevents disputes during returns and protects both parties' rights. A great choice for future rentals.
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Beau Bentham
Taipei(China)
10 /10 Excellent
Reviewed: Monday, December 30, 2024
Very satisfied
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Ralap Fast
Taoyuan(China)
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Very satisfied, the staff were very friendly.
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Len Carter
Taipei(China)
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
Satisfied
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Renata Tate
Taipei(China)
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Excellent
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Pete Wild
Taipei(China)
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Excellent
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Joyce Funk
Taipei(China)
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
Excellent! I rented a car from the same store before the pandemic. The vehicle was new and well-maintained.
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Clyde Zephaniah
Taipei(China)
8 /10 Very good
Reviewed: Monday, May 5, 2025
Apart from having to wait a bit for the pickup service, everything else was great.
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Elva Nathaniei
Taoyuan(China)
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Extremely satisfied.
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Lucy Wyat(t)
Taipei(China)
10 /10 Excellent
Reviewed: Monday, June 16, 2025
Very satisfied.
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Diana Coverdale
Taipei(China)
8 /10 Very good
Reviewed: Thursday, July 3, 2025
Very prompt
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Sebastian Acheson
Taipei(China)
10 /10 Excellent
Reviewed: Tuesday, August 19, 2025
Overall service was good. Pickup required going from the airport to the rental office, but the distance was very short. The rental instructions were clear and the entire process was seamless.
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Norton Simpson
Taipei(China)
10 /10 Excellent
Reviewed: Saturday, August 30, 2025
The entire process was well taken care of.
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Elaine Burns
Taipei(China)
10 /10 Excellent
Reviewed: Monday, September 8, 2025
The process is simple and fast, I will choose IWS again next time.
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Sid Lindsay
Taipei(China)
10 /10 Excellent
Reviewed: Thursday, September 18, 2025
Very satisfied
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Anonymous
Taipei(China)
8 /10 Very good
Reviewed: Monday, May 25, 2026
The car was in great condition and the service was pretty good, but the model I booked wasn’t the one I ended up getting. Their only explanation was that the original car had already been sold, and they didn’t really offer any further solution.
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Anonymous
Taipei(China)
10 /10 Excellent
Reviewed: Saturday, July 4, 2026
Super happy with everything, really couldn’t be more satisfied.
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Anonymous
Taipei(China)
10 /10 Excellent
Reviewed: Tuesday, September 8, 2026
Staff were really friendly and helpful.
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