good service overall but make sure you check the vehicle to avoid any charges on return

The only advantage of this company is its low price, and nothing else. The wait time for picking up the car is very long, and the car they gave me was totally different from the one I booked — an old and very large business car. After insisting, they changed it to a very small two-seater car, but they have many requirements. They charged me a young driver risk fee, and the amount was double what was published on the website. When switching cars, there was a small scratch that I would have had to pay for if I hadn't taken detailed photos of every part of the car. Therefore, when dealing with this company, be sure to photograph every detail. Also, during the rental process, they kept trying to sell me insurance. When I refused to pay for the insurance, they blocked a deposit of 900 euros on my card, whereas other companies, like Avis, only blocked a bit over 200 euros. To summarize, aside from being cheap, their service is very poor, and the cars are very old.

The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky

Very accurate! Best experience with rental cars so far!

J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.

The customer care service was just terrible!! We were a little bit late to pick up the car and was impossible to talk with him by telephone! I also was charged with a airport fee which was imposed to be included in the price EasyRentCars charged me. I don't think I will repeat.