i got doun grade instead of Upgrade!

Israel

Reviewed: Mon, Apr 29, 2019

About Europcar: 8.0 /10

When I came to Erufacar They did not have the car I ordered -Hyundai i20, So they gave me a Nissan micra that is similar to Hyundai i10. that was Terrible Because There was not enough room for people or bags. Except for the weak engine he had. Thank you

About QEEQ: 10.0 /10

Europcar

Tel Aviv

Israel

Compact | Hyundai i20 2 Doors or similar

1 days rental

Relevant Reviews on Europcar in Israel

Israel

13-day rental

Full Size Van | Kia Carnival or similar

Europcar

Tel Aviv Airport(TLV)

Tel Aviv

Israel

Reviewed: Thu, Jul 18, 2024

“I expected more clarity”

About Europcar: 7.0 /10

Overall ok, but we had two important issues. 1. We reserved a full size miniva, like Kia Carnival and they gave us a Chevrolet Traverse, which is a bit smaller. Space was critical in our decision of where to rent. 2. They said they cannot accept the CC insurance forcing us to pay another $520 to get theirs.

About QEEQ: 7.0 /10

Overall ok also. My issue is that if actually Europcar doesn't accept CC insurance it should be stated clearly a boldly on your website. Its a deal breaker that should not be hidden in the small print. Even the actual price of the car should be publisized differently.