Vehicle was a station wagon, (not specified in booking details) difficult to park and not efficient

It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.

Good value car ideal for our needs

Good booking system

The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.

Did not get email with actuall car rental company had to contact you to get it.

They charged me the rent on the counter by mistake although I had paid off everything online. Money is expected to be refunded in 10 days time.