Will never use JC car rental again.

C.Winkler

United States

Reviewed: Thu, Apr 18, 2019

About JC: 5.3 /10

There is nothing in their terms and conditions when booking stating that if you choose to use your own insurance it’s TEN DOLLARS PER DAY or that the Sunpass is required for rentals. We declined their insurance and did not want the sunpass as we were not traveling thru rolls in Florida and when we returned the car we noticed there was a $50 charge for using our own insurance and $50 for the sunpass we didn’t want and they would not refund us. Their customer service at Jax cars was awful and the location was very sketchy.

About QEEQ: 10.0 /10

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Standard | Volkswagen Passat or similar

1 days rental

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

R.Dufault

United States

1 days rental

Medium SUV | Toyota RAV4 or similar

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Tue, Mar 10, 2020

“Never again”

About JC: 6.7 /10

Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site

Daniel C.

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Thu, May 2, 2019

“JC scams Easyrentcars customers by excluding charges from listing they claim are mandatory at pickup”

About JC: 6.0 /10

The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.