The staff were very nice. However, there was a small hole in the front windshield when returning the car, seemingly caused by a small rock. We didn't notice this when picking up the car, and ended up paying 120 AUD for the damage.
I waited a red shuttle at pick-up point for more than 15 mins. I wasn't happy with that. By the time I got my car, it was already 7:45am. My schedule became very tight because I had to get on the ship by 8am and I nearly missed it.
Please think about how to organise for picking up a customer having a booking from 7am.
Like: Very affordable price for the car, car was in good condition. Dislike: Not fun to wait for the shuttle for 20 mins in summer.
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Customer Service
Just pefrect and smooth, no problems at all.
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View more >Dislike: Not fun to wait for the shuttle for 20 mins in summer.