Professional & helpful counter staff. Management actively engages in solving clients issues. Good team work.

Decent booking platform.

The counter staff was rude to myself and the two other customers before and after me.

Great experience

Never picked up the car because the woman at your front desk never told me about the “unlimited miles” option and told me I would be responsible for 69 cents for every mile over 100 miles per day. She was awfully rude, yelled at me about where I parked because it was my first time there . Spoke to Bruce on customer service and he opened up a claim to get my money back seeing as the woman never properly explained how to do unlimited option for Miles which I needed

The car was good -- it had some dings but we didn't mind. It had about 35,000 miles on it. The inside was very clean and it drove great. The only thing that slowed us down is the actual airport's set up. There's no way except for at one terminal to just walk out to the rentals, and we had to wait a long time for an airport bus to bring us out to the car rentals area. Then, it's a second shuttle that EasyRentCars supplies out to their off-site location (they were on the ball, and it didn't take long to get there -- again, it took forever to get onto the airport shuttle). Once at their location, the staff were friendly and got us in our car and going quickly.