If you have your own insurance fantastic place to rent

Car had a keyless entry with an almost dead battery. No wiper fluid, windshield was filthy on the inside, and a bumper that was hanging on for dear life. We had to wait over a half hour at airport for the shuttle and again a half hour when we returned the car. What rental makes you wait 1/2 hour when you have a flight to catch. Their recording said they pick up every 15 minutes and they only have 1 van, which makes that impossible. They also made us call our insurance to prove we had collision insurance. They should have told us ahead of time if they wanted us to provide this.

Terrible experience. Charged for a sunpass I didn't need (customer service rep insisted I would). Shuttle pick up service for airport was a 40 minute wait. Charged for collision damage I said I didn't need.

I found the Easirent staff, especially Mizra, to be very helpful and professional. The young man (with dreadlocks) who checked the car when I returned it and who drove the van back to the airport was also exceptionally efficient and pleasant. I would do business with them again.

Easyrentcars.com is my website of choice when renting cars. I turn to them first. I find their rates to be extremely competitive and their customer service is beyond excellent.

The reason to wait over 60 min. to pick up the rental car, due by the clients holding up time too long with easyrent customer services staffs. I do not know if the clients did not have enough ID to provide, that was the reason I stayed on line for 60 min. When my turn to be with customer services staff, it took only 10 min. done for my rental car.

Like: Ann was amazing while picking up my vehicle. I'm very happy with the staff and prices. I will always come back.