Took a very long time to get the car. The guy on the desk kept sales pitching to get the person in front to upgrade. It was extremely frustrating.
Also on the paper work it said to go to a different pick up address, wasting my time walking around while it was raining
Wait time was too long. Info required could have been collected in advance. Car provided was not as requested and was positioned as a ‘free uprgrade’ which is nonsense.
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It ended being the most expensive car hire I have ever made.
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