KAZAKHSTAN CAR RENTAL REVIEWS

Good.

There were no clear signs at the airport, making it difficult to locate the store, and in fact, there was no physical store. I had to make several phone calls. During the car pickup process, the staff kept pushing for full insurance. After careful consideration and taking into account the local conditions, I decided to purchase the full insurance. Yes, that's right, full insurance! But the most unbelievable part was when I returned the car. The staff claimed there was a new scratch on the right-side door (a minor scratch) and insisted on deducting the claim from the authorization, saying I hadn’t reported it immediately beforehand. I've seen many ridiculous things, but this was beyond belief! Additionally, for a globally recognized car rental brand, the regular maintenance of their vehicles is not up to standard: the side mirrors couldn’t properly fold or unfold.

Very satisfied

Excellent experience! The owner is very nice, the service is great, and the guy who picked me up from the airport was very helpful, providing lots of advice on local driving tips. The car was very new, and renting a car made traveling super convenient. Since the area is somewhat underdeveloped, renting a car is a must; otherwise, it would be extremely inconvenient.