COSTA RICA CAR RENTAL REVIEWS

The service was decent, but it's hard to imagine the car having a more basic power and configuration.

Very good, minor scratches from tree branches were not charged in the end.

Very satisfied.

Voiture parfaite comme choisi. Mais tu veux prendre la voiture le lendemain de ton arriver. C’est très difficile.

Les indications où se rend la navette de lAeroport. Indication plus clair pour aller à l’endroit de restitution.

Should have booked directly

Cars could be a bit more updated with features.

Nothing -ve to say.

It was a brand new vehicle, but a lot to desire when you demand power from the engine , this specific model lacks power.

The shop is small, but the process was handled very quickly.

Overall service is satisfactory.

Very satisfied.

Very convenient. The staff confirmed if extra insurance was needed, and after I declined, there was no aggressive upselling. Both pickup and return were smooth. Great experience with a big company.

La atención en la oficina de recogida fue desastrosa, incluyendo costos que ya habiamos pagado previamente en la reserva.

El reembolso de la reserva fue correcto, pero no deberian incluir costos adicionales que posteriormente te cobran in situ en la compañia de alquiler

Great experience

The car had 60000 km on the clock but the front tyres were very worn and badly under inflated on pick up. Too tired to make a fuss re tyre condition after 11 hour flight but asked staff to top up the air. I had to top up with air on both front tyres twice during the 2 week trip. The rep insisted that I typed in my personal information on my phone which was laborious after a long flight and it would have been much quicker if they did it on their website. On car return the rep pointed out a large dent in the driver's door. I had not seen the condition report at pick up as it was not referred to by the staff and attached to the back of the contract. I did take pictures before leaving so was able to prove that the dent was pre existing.

Would be good if local knowledge of airport was better as the vehicle I selected was pick up in terminal but that is not an option at Liberia.

Great car and a good rental experience.

Easy booking process. No hidden fees.

Picking up and dropping off the car was very convenient. The car was a bit old, but this type of car is common in the area.

Excellent!

El vehículo fue excelente. Como consejo tienen que mejorar el lugar de la lanzadera (el pickup del bus que lleva a la rentadora). Todo lo demás fue con una buena atención por parte de todo el personal

Fue bastante fácil, recomiendo como placas con resúmenes de los seguros que se incluyen y los servicios no incluidos, porque el tema de los seguros es bastante complejo de entender en un país distinto al de uno