ALBANIA CAR RENTAL REVIEWS

The staff at Ecovia were friendly, they gave us tips on the driving experience and provided us a number to contact if we had any issues. We were able to get in contact with him via Whatsapp and call and he was more than happy to help us.

The customer hotline was great when we weren't able to locate the local office. They were able to provide us a local number to call them.

Very satisfied.

Satisfied

I was told i would be getting an Audi A6 or something similar but i got a Ford Mondeo instead. When i enquired as to why. I was told its all you had.

Very satisfied

Good

The service during the pickup was excellent, with the staff member providing outstanding assistance. Regrettably, my car was involved in an accident caused by another party. I promptly acquired both the police and insurance reports, and the insurance company efficiently handled the situation. The car's front bumper, which is a single piece, sustained damage. Typically, there's a 150 EUR fee for such damage. However, upon returning the car, I noticed an additional scratch on the opposite side of the same bumper. The employee on duty, who was different from the initial one, insisted that I pay for this new damage. Despite my attempts to clarify the situation, he was quite discourteous. Following a discussion with his colleague, he eventually decided to waive the damage fee "just this time". In summary, it seemed like an attempt to unjustly charge me an additional 150 EUR, which I found unacceptable.

Fantastic!! Definitely choose them. The guy is handsome and speaks excellent English!! When returning the car, they will take you to the airport, so no need to worry or rush!!

No issue with Alamo

Nice car. Nice price. Nice staff.

El coche tenía la ruedas lisas, estaba extremadamente sucio y con una clara falta de mantenimiento.

The car did not exceed my expectations. The Surprise rent a car staff was not helpful at all! They made me pay car insurance twice!!! And in the drop off day they tried to get more money from me accusing me of scratching the car - which was false - and even if it was true it was covered by the insurance!!! Very disappointed! (I had rented from them before - but this time it was a disaster). The rented car it was almost out of gasoline and they didn’t care about it!

Very satisfied, efficient and straightforward. No aggressive upselling of insurance when renting the car. Returning the car took just one minute to complete.

The staff was good, they were helpful, polite and kind. I would definitely rent with them again.

Good bunch of lads and easy transaction thanks

All very easy and I will use again.

Very satisfied.

Got an upgrade, very clear communication, no problems at all. Needed to wash the however but this was communicated at pick-up.